All information provided is extremely important to the safety of victims and the police.  The Triple Zero (000) operator will ask a number of questions that you will need to answer to the best of your ability:

  • Your location or address
  • Type of premises, eg. house, unit and on which level
  • What is actually happening now?
  • Do you know of any firearms in the premises or that the other person may keep somewhere else?
  • Where is the offender now, eg. Are they still at the location?
  • How many children are present and where are they?
  • Has any alcohol or drugs been consumed?
  • Does any person have a medical or psychiatric history?
  • Is there an enforceable AVO in place?
  • Relationship of the persons, if known