When you call Triple Zero for police assistance in an emergency, you may now receive a text message.
The NSW Police Force BluLink platform allows you to share information with police such as your location or live video. Use of the platform is not mandatory, you will be asked to provide your consent via the link provided.
How it works:
- In an emergency, call Triple Zero (000).
- If the operator requires further information, they will send you a text message.
- Tap on the link to open the BluLink platform.
- You will then be able to share information such as your GPS location, stream live video, or have a text message conversation if you’re in a situation where you’re unable to speak.
How it can help:
Police will use the information you provide to help provide assistance, such as if you’re unaware of your exact location.
You can provide live video from your location, to show police what is happening.
Messages can be translated into more than 100 community languages.
In some cases, police may provide a link to allow you to upload files such as photos or video to help with investigations, or provide a statement to help with investigations.
The link you receive is a one-off link that is available to only you and Police, meaning the information you provide is secure. BluLink is powered by the GoodSAM platform.
There’s no need to download anything before using it. As BluLink is provided through a web portal, you will require data access.